Outpatient Office Manager
Quick Apply Full-time 2 hours ago Full Job Description Outpatient Office Manager
Essential Functions:
Job purpose of Ambulatory Care Admission Supervisor is to assist the Patient Account Manager by overseeing the responsibilities of the Ambulatory Care Front Desk and Registration staff.
Ensuring that patients are being serviced in a professional and competent manner.
1).
Greets patients in a polite, prompt, professional and helpful manner.
2).
Provides management oversight for the registration and scheduling process to facilitate the collection of accurate patient demographic and insurance information.
3).
Establish quality control techniques to ensure that correct billing information is collected to produce and generate clean claim submission.
4).
Provide excellent customer service including problem solving, timely follow up, assisting in answering phones and scheduling appointments.
5).
Facilitate the preparation and submission of employee payroll.
6).
Able to perform the duties of Ambulatory Care Admission Coordinator.
General Performance Standards:
1).
Adheres to the policies adopted by the hospital.
2).
Complies with all hospital safety and health regulations including emergency management procedure and annual safety re-orientation.
3).
Treats patients, their families, visitors, and other staff members with respect, courtesy, and compassion.
4).
Demonstrates teamwork by possessing a considerate, friendly, and constructive attitude, and by the ability to work openly and honestly with other staff members with flexibility, support and cooperation.
5).
Sets goals and demonstrates actions toward self-improvement.
6).
Utilizes appropriate means of communication.
7).
Exhibits responsible work behaviors by demonstrating reliability, punctuality, and dependability.
8).
Wears clothing appropriate for the work being performed.
9).
Performs assigned tasks efficiently.
10).
Maintains work place and work area cleanliness, and orderliness.
11).
Refrains from behavior or conduct deemed offensive, or undesirable, or which is subject to disciplinary action.
12).
Reflects positive image to the community.
13).
Demonstrates knowledge and understanding of the impact or disability upon an individual's families' physical, emotional, social, economic and vocational status, taking into consideration age-related issues, and developmental levels over the life span (i.
e.
, the adolescents' need to develop their own identity, and cope with life changes; and the geriatrics' need to maintain their integrity and independence, and adjust to the physiological aspects of aging), and meets competency requirements for the population served (adolescents through geriatric), as applicable to the job description.
Non-
Essential Functions:
1).
Assist with data collection for CQI activities as designated by Director of Rehabilitation Services, Ambulatory Care Clinical Specialist, Clinical Manager.
H.
PREREQUISITES:
1).
Associates Degree preferred.
2) Excellent communication and organization skills.
3) Proficent computer skills required.
4).
Strong Customer service orientation.
5) Strong knowledge of insurance practice for billing including Medicare, Mass Health, and all HMO's 6) Knowledge of growth and development across the life span.
Job Type:
Full-time Pay:
$19.
50 - $24.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Referral program Vision insurance Schedule:
8 hour shift Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Essential Functions:
Job purpose of Ambulatory Care Admission Supervisor is to assist the Patient Account Manager by overseeing the responsibilities of the Ambulatory Care Front Desk and Registration staff.
Ensuring that patients are being serviced in a professional and competent manner.
1).
Greets patients in a polite, prompt, professional and helpful manner.
2).
Provides management oversight for the registration and scheduling process to facilitate the collection of accurate patient demographic and insurance information.
3).
Establish quality control techniques to ensure that correct billing information is collected to produce and generate clean claim submission.
4).
Provide excellent customer service including problem solving, timely follow up, assisting in answering phones and scheduling appointments.
5).
Facilitate the preparation and submission of employee payroll.
6).
Able to perform the duties of Ambulatory Care Admission Coordinator.
General Performance Standards:
1).
Adheres to the policies adopted by the hospital.
2).
Complies with all hospital safety and health regulations including emergency management procedure and annual safety re-orientation.
3).
Treats patients, their families, visitors, and other staff members with respect, courtesy, and compassion.
4).
Demonstrates teamwork by possessing a considerate, friendly, and constructive attitude, and by the ability to work openly and honestly with other staff members with flexibility, support and cooperation.
5).
Sets goals and demonstrates actions toward self-improvement.
6).
Utilizes appropriate means of communication.
7).
Exhibits responsible work behaviors by demonstrating reliability, punctuality, and dependability.
8).
Wears clothing appropriate for the work being performed.
9).
Performs assigned tasks efficiently.
10).
Maintains work place and work area cleanliness, and orderliness.
11).
Refrains from behavior or conduct deemed offensive, or undesirable, or which is subject to disciplinary action.
12).
Reflects positive image to the community.
13).
Demonstrates knowledge and understanding of the impact or disability upon an individual's families' physical, emotional, social, economic and vocational status, taking into consideration age-related issues, and developmental levels over the life span (i.
e.
, the adolescents' need to develop their own identity, and cope with life changes; and the geriatrics' need to maintain their integrity and independence, and adjust to the physiological aspects of aging), and meets competency requirements for the population served (adolescents through geriatric), as applicable to the job description.
Non-
Essential Functions:
1).
Assist with data collection for CQI activities as designated by Director of Rehabilitation Services, Ambulatory Care Clinical Specialist, Clinical Manager.
H.
PREREQUISITES:
1).
Associates Degree preferred.
2) Excellent communication and organization skills.
3) Proficent computer skills required.
4).
Strong Customer service orientation.
5) Strong knowledge of insurance practice for billing including Medicare, Mass Health, and all HMO's 6) Knowledge of growth and development across the life span.
Job Type:
Full-time Pay:
$19.
50 - $24.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Referral program Vision insurance Schedule:
8 hour shift Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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