Investigations Manager

Company Name:
Commonwealth of Massachusetts
Investigations ManagerProgram Manager V
Agency Name:
Dept. of Mental Health
Official Title:
Program Manager V
Functional Title:
Investigations Manager
Occupational Group:
Not Used
Position Type:
Non-Civil Service
Full-Time or Part-Time:
Salary Range:
$38,067.12 to $95,503.40 Annually
Bargaining Unit:
Number Of Vacancies:
Facility Location:
167 Lyman St, Westborough
Application Deadline:
Apply Online:
Posting ID:
This position is funded from the Commonwealth''s annual operating budget.Duties:
The DMH is mandated by Regulation, to conduct comprehensive investigations concerning allegations of abuse and neglect; rape; deaths; theft; incidents which are dangerous, illegal, or inhumane in nature; and crimes, misconduct, or administrative irregularities involving DMH clients, programs, facilities, and people with mental illness. The Investigations Manager administers the investigation process for the geographic area covered for both DMH investigations and investigations which are assigned to the DMH by the Disabled Persons Protection Commission (DPPC). This includes determining which DMH incidents are investigated; supervising and providing technical assistance to regional and facility investigators; conducting high profile investigations; providing training; monitoring that corrective actions are taken in response to investigations; and working with state and local law enforcement officials. The Investigations Manager reviews all Complaints and DPPC Intakes, assigns Complaints and DPPC Intakes for investigation, directs and supervises the conduct of investigations, monitors that investigation time lines are met, and reviews and approves final investigation reports
Applicants must have at least (A) five years of full-time, or equivalent part-time, professional, administrative, supervisory or managerial experience in business administration, business management, or public administration and (B) of which at least four years must have been in a supervisory or managerial capacity, or (C) any equivalent combination of the required experience and the substitutions below.
I. A Master''s or higher degree with a major in business administration, management, public administration, industrial engineering, industrial psychology, or hospital administration may be substituted for a maximum of one year of the required (A) experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Preferred Qualifications:
Bachelors degree with a major in human services or a related area of concentration. (A Bachelors degree with a major in criminal justice or related area of concentration, along with practical human service experience may be substituted for the preferred educational requirement); Ability to collect and analyze information through questioning individuals, conducting record reviews and examining documents; Prior clinical, social service or public safety investigation experience; Excellent writing and oral communication skills; Knowledge of the mental health service system; Ability to exercise sound judgment; Ability to deal professionally and effectively with others; Ability to handle highly sensitive and confidential information with discretion.
May be required to travel based on assignment.
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit
How To Apply: If you are applying for this position on-line, you must create a profile andlog in.
We strongly encourage applicants to apply on-line. If you do not wish to apply for this position on-line, and would prefer to send your resume and cover letter by mail or fax please forward it to:
Lauren Guziejka
Office of Health
Human Resources Department
600 Washington St., 7th Floor
Boston, MA 02111
Please include posting ID#J41754 when applying for this position. Resumes can be faxed to . Questions concerning this posting can be directed to the Customer Service Unit at .
Please help our environment by not mailing and faxing your cover letter and resume if you have submitted your materials on-line. Thank you!
Agency Web Address:
Ms. Joy Connell
An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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