eHealth Community Manager - Southcoast, Metrowest, Cape & the Islands

The Massachusetts Technology Collaborative, a quasi-public economic development agency, is seeking an eHealth Community Manager to join the Massachusetts eHealth Institute team. The Massachusetts eHealth Institute (MeHI) provides health information technology services to healthcare providers and care delivery organizations in Massachusetts. More specifically, MeHI offers a variety of programs and services designed to help healthcare organizations and clinical providers with "Meaningfully Using" Electronic Health Records (EHR) systems, connecting to and using the Health Information Exchange (HIE), and exploring emerging technologies.
The eHealth Community Manager is responsible for managing community eHealth maturity in the Metrowest, Southcoast, Cape Cod and the Islands as part of our Connected Communities program. This individual is responsible for planning, starting and developing their respective communities as part of the larger Connected Communities program. They are responsible for managing contract staff, developing and designing solutions, maintaining key stakeholder relationships and representing MeHI as a subject matter expert (SME) on key Health Information Technology (HIT) projects or initiatives. The eHealth Community Manager also organizes, implements and manages a wide range of activities and outreach and educational activities designed to encourage healthcare Providers and Organizations to adopt and implement interoperable EHRs.
This position will support the MetroWest, Southcoast, Cape Cod and the Islands. The eHealth Community Manager would be based in the MassTech Westborough campus and travel regularly within the region to support the Connected Communities Program. MassTech Collaborative would also consider a remote work candidate who resides within the designated region with regular travel to support the Connected Community Program and occasional travel to MassTech's offices in Boston and Westborough.


Under the supervision of the Director of the Health Information Exchange, the eHealth Community Manager will perform the following:

Manage seven Connected Communities - in the Metrowest, Southcoast, Cape Cod and the Islands - as part of our Connected Communities Program, which is made up of 15 communities.
Plan for Community engagement, initiate the Communities and catalyze collaboration, and develop each Community as part of the larger Connected Communities program.
In collaboration with Community stakeholders, develop a Community eHealth Plan for each of your assigned communities.
Manage contract staff and matrix MeHI staff in a manner that maximizes resources to develop and design solutions, maintains key stakeholder relationships and represents MeHI as a subject matter expert (SME) on key Health Information Technology (HIT) projects or initiatives.
Support identification and implementation of measures intended to quantify Communities progression.
Generally, promote health IT adoption and use to improve quality, patient safety and workflow efficiency in various settings.
Plan, coordinate, and direct a wide range of activities and educational opportunities to health care providers, administrators, and organizations.
Develop and implement programmatic solutions that will achieve desired results.
Assume high-level responsibility for design of programs and activities.
Maintain strong knowledge of MeHI Programs and Initiatives as well as of relevant developments in the field of electronic health records and health information exchange.
Plan, execute and coordinate support for the Connected Communities program, including integrating the efforts with two other Community Managers and other MeHI initiatives.
Collaborate with colleagues to identify issues, trends and opportunities.
Perform additional tasks that may be assigned from time to time by the Chief Executive Officer or his/her designee.


Bachelor's degree from an accredited college or university in health care, technology, or related field or equivalent work experience.
A master's degree is desirable.

Progressive work experience in a health care technology or industry position, in the private or public sectors, with demonstrated experience planning or implementing eHealth solutions.
Experience consulting on electronic health records or health information exchange implementations is highly encouraged.
Successful project management or related experience preferred.

Knowledge, Skills and Abilities
Excellent organizational, verbal and written communication skills.
Excellent interpersonal, problem-solving and presentation skills.
Ability to work successfully and collaboratively as part of a team and with multiple stakeholders.
Ability to work independently and manage multiple priorities effectively.
Demonstrated ability to understand complex issues and design and deliver creative solutions
Demonstrated ability to communicate with a variety of constituencies across community, industry and political domains.
Outstanding attention to detail and a keen focus on producing accurate, high-quality work.
Demonstrated ability to design and manage complex projects to successful completion
Knowledge and experience using Microsoft Office.
Knowledge and experience using Salesforce.com, preferred, but not required.
Ability to travel throughout the State to meetings and provider locations.

To Apply: Qualified candidates are encouraged to forward a resume and cover letter describing how your skills and experience fit the job description along with salary requirements via ZipRecruiter. You may also mail your resume and cover letter to the Massachusetts Technology Collaborative, 75 North Drive, Westborough, MA 01581-3340, Attn: Human Resources

Please refer to job code 286031615ECM-Z

We offer a competitive salary, excellent benefits and opportunity for personal and professional growth. No calls or agencies please. See www.masstech.org for further information.

Massachusetts Technology Collaborative is an Equal Opportunity Employer

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